Refund Policy for Cashbaks

At Cashbaks, we strive to deliver exceptional services to our merchants and customers. To ensure clarity and transparency, here is our refund policy:

1. Merchant Subscription Refunds Eligibility: Refunds for subscription fees will only be considered if requested within 7 days of the subscription purchase. Refund Process: Merchants must contact our support team via email at support@cashbaks.com or through the website portal with proof of payment and a reason for the refund request. Non-Refundable Cases: No refunds will be issued after 7 days, for partially used subscription periods, or if the account has violated our terms of service.

2. Cashback Wallet Refunds Customers: Cashback coins or amounts credited to a wallet are non-refundable but can be redeemed at participating merchants or withdrawn (if the system supports direct cashbacks). Merchants: Funds loaded into the system for cashback distribution are non-refundable once credited to customer wallets.

3. Technical Errors If a technical error on our platform leads to an incorrect transaction or double deduction: Contact us within 48 hours of the error. Provide transaction details and supporting screenshots. Upon verification, refunds or wallet adjustments will be made within 5-7 business days.

4. Promotional Offers and Bonuses Promotional cashback, coins, or discounts are non-refundable and subject to the terms outlined in the specific campaign.

5. Refund Timelines Approved refunds will be processed within 7-10 business days to the original payment method or wallet.

6. Contact Information For refund requests or queries, please reach out to: Email: support@cashbaks.com Phone: +91- 9121622600 (available Monday to Friday, 9 AM - 6 PM) Operational adress :- 3-1-71 rgp 2nd street , Naidupeta , tirupati district 524136 We reserve the right to update this refund policy at our discretion. Any changes will be communicated through our website or email notifications.